Features

PLAYER ENGAGEMENT—NO LONGER LIMITED BY LOCATION.

ANYONE • ANYTIME • ANYWHERE

Variable Offers

Display current/upcoming offers with variable images that change based on the offer amount, type, mailer artwork, season, etc.

Point Balance and Conversion

Guests can see their current point balance and know what they can redeem them for.

Card Status and Benefits

Being able to track your card status and benefits encourages guests to play more to get to that next tier of benefits.

Push Notifications

Send your rewards portal memebers push notifications using list filering, geofencing and more!

Marketing Emails

Send your casino guests marketing emails

SMS Text

Send your casino guests SMS Text messages

Update Contact Info

Maintain communication with your guests, who can update their latest contact information whenever.

Surveys and Offer Preferences

Tailor your offers/promotions to the individual guest by using surveys and/or offer preference selections.

Events/Promotions Ad Space

Ad space within your rewards portal allows you to display information about events, promotions and anything else you want to highlight to your guests.

Offer Email/Text Reminders

Automated email/text reminders that inform guests they have valid offers. This helps increase redemption rates and trips.

Go Green Option

Mitigate print and postage costs by providing your guests a paperless alternative.

Direct Mail Integration

Automate your Direct Mail marketing campaigns (New Members, Birthdays, Monthly Mailers, Inactives, etc.).

Digital Scratch-Offs

Displaying variable offers is cool, but you know what's even cooler? Digital Scratch-Off offers! Guests love a mystery.

Receive User Feedback

This service allows users to contact your property with suggestions/comments allowing you to better craft their future experiences when they visit again.

Request Win/Loss Statements

Allows guest to request their win/loss statements for the tax season.

We deliver the best data metrics and analytics.

How do you know your rewards portal is working if you're not tracking crucial usage and data points, comparing portal activity with your marketing campaigns and offer redemptions?

Discover your visitors

Your rewards portal should not only look great, but you should know exactly who is visiting, how often and what user demographics are they categorized in (ex. gender, ethnicity, location, age, etc.).

Compare your marketing campaigns to your portal activity and offer redemptions. This will provide you the best information possible when knowing what campaigns are working and what are not.

Why CSG Direct?

MULTI-CHANNEL DIRECT MARKETING LIMITED ONLY BY YOUR IMAGINATION

Experience

We have over 30 years of experience in Casino Marketing, we've used this experience alongside input from our clients to craft the best rewards portal possible!

Knowledge

Our years of experience developing applications allows us to deliver a smooth and seamless end product.

Resources

Being a Multi-Channel Direct Marketing company allows us the unique opportunity to supplement your rewards portal with Automation, Direct Mail, Email, Text, and Digital Ads.

Proven Success

We have a number of very happy clients already using our players reward portal service!

Customer Service

No one appreciates your business more than CSG Direct. Our customer service and support is second to none!